Jasen's Fine Furniture in Roseville, MI Closed now

Reviews about Jasen's Fine Furniture

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  January 20, 2020, by Shelley Knoodle
  POOR business relations. Ordered a Flexsteel recliner September 1, advised production would require two months before delivery. Called Jasens the morning of November 3 & was told someone would call me after 11am. At 5pm, not having heard from anyone, not even the original salesperson I dealt with (Dean), I called again at which time I was told the sales rep had never placed the order. The rep apologized, stated they'd expedite my order, but could not provide a delivery time frame. I asked what might be done to compensate for my inconvenience - only to be offered a free delivery, a whole $50 savings. This does not seem a reasonable offer. Good faith/trust in the company was lost. Had I accepted, who knows if they'd stand behind their product. So disappointed, I had felt good about supporting the local business owned company. Guess my business wasn't valued.